Terms & Conditions
Customer Care
Questions about ArielNex or a product? Please use the form on our Contact page. Include a clear description of your question and, if relevant, your order number.
Please do not send card details or passwords through the contact form.
Privacy & Safety
When you contact ArielNex, we receive the information you provide: your name, email address, message and any optional order details or photos. We use it to review and respond to your request. Our website is hosted on Wix; card payments at checkout are processed through Stripe.
Use our Contact page for questions about information submitted to ArielNex. Do not send passwords, full card numbers or sensitive health information through the form.
This is a summary of our website contact and support practices. The complete privacy notice, including retention and cookie details, is still being finalized.
Store Policies
Before ordering, review the selected finish, charging option, size and price. Check our Shipping & Returns page and contact us to confirm product-specific measurements, app compatibility and delivery timing.
Final return and exchange conditions are still being completed. Please confirm these details with us before placing an order. For product questions or order support, use our Contact page.
Payment Methods
Credit and debit card payments are processed through Stripe. Available payment options and the final order total are shown at checkout. All prices are in US dollars (USD).